Welcome to The Padel Club Ltd’s Weather Policy. Adverse weather may affect play at any of our Clubs outdoor, uncovered courts.
This business respects your rights to cancel and is committed to guaranteeing your game, provided cold temperatures, heavy rain, and/or strong wind does prevent play.
It is recommended that during play in cold weather, that players ensure to warm-up before a game.
This weather policy should be read alongside the FAQs, and in addition to, our Terms and Conditions, which can be found at: www.thepadelclub.co.uk/terms.
Please read this Weather Policy carefully.
Weather Cancellation Policy
At The Padel Club, we understand that weather can be unpredictable and may affect your scheduled padel games. Our policy aims to be fair to all members while allowing for flexibility in the case of adverse weather conditions.
Cancellation Window:
- Bookings must be cancelled at least 36 hours in advance to receive a full refund or credit towards a future game.
- Cancellations made within 36 hours of the scheduled game time will not be eligible for a refund or credit, except in cases of weather disruption as detailed below.
Weather Disruptions:
- If the weather at the time of your scheduled game is deemed to disrupt play (e.g. heavy rain, lightening, high winds), you may cancel your booking without penalty.
- The decision to cancel due to weather conditions is at the discretion of the club management. We will assess the weather using reliable forecasts and real-time observations.
- Members are encouraged to contact the club if there are any concerns about the weather affecting their game.
Notification:
- The club will notify members of any weather-related cancellations 1 hour before the game time via Playtomic app or phone.
We appreciate your understanding and cooperation with our weather cancellation policy. Our goal is to ensure the safety of our players and maintain the quality of our facilities.
Changes to this Weather Policy.
The Padel Club reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Weather Policy on your first use of the Website following the alterations. You may contact The Padel Club by email at info@thepadelclub.co.uk.